5 (b) How much money do you spend each year to communicate with your customers?
Thirty-five Focus Group participants answered this question as follows:
Under $1,000 11 31%
$1,000 to $5,000 9 26%
$5,000 to $10,000 4 11%
$10,000 to $25,000 3 9%
Over $25,000 8 23%