WCCA is looking into why so many have called attention to the grainy quality of our video presentations on Charter's cable system.

Our play out (out put) appears sharp, clear and robust. However, viewers are seeing a grainy, really lousy, signal.

There have been subcarrier problems for years. We have made a number of phone calls to Charter and the city.

Charter's service technicians are very responsive however, the problem continues and it is unacceptable.

This is not fair to subscribers who pay to recieve a quality signal and it is not fair to WCCA TV our volunteer producers and the entrie city we serve.

WCCA TV is requesting the Inet be upgraded and that the problem be addressed for once and for all.

If you continue to be recieving poor reception of WCCA TV channel 13 please phone us at 508 755-1880 ext 11.

Thank you.