Imagine Worcester #45 Randi Nichols

Virginia Swain interviews Randi Nichols who joined Fallon Clinic in 2004 as the Chief Human Resources Officer.� Since then she has earned expanded responsibilities, and now oversees several key operational support departments at the Clinic, including Human Resources, Compliance, Legal, Risk Management, Customer Service, Continuous Process Redesign and Marketing. In addition to her extensive experience in all aspects of Human Resource operations, Randi is keenly interested and uniquely skilled in leading strategic initiatives, particularly those aimed at continuously improving patient service, as well as promoting learning and professional development among Fallon Clinic employees at all levels. Before arriving at Fallon Clinic, Randi held executive positions in the greater Boston software industry.� Most recently, she was the Executive Vice President of Human Resources for Wildfire Communications, Inc.� Prior to this she was a Vice President at SystemSoft Corporation. Randi holds a masters in business administration from the Eisenberg School of Management at the University of Massachusetts in Amherst.� From the same school, she also earned a masters of science degree in Human Resources.� She received her bachelor�s degree from the State University of New York at Stony Brook. For more, go to www.fallonclinic.org.